About us

We are a BPO & Contact Center company with over 26 years of experience in managing the acquisition, service and maintenance of customers, by focusing on the welfare of our customers and employees. Our services allow companies to control costs and to access to emerging technologies, without the need for new investments; we also provide an excellent service to our clients’, and end-users which generates loyalty and new sources of income.

We work from our values, making a difference in our work.


Our team

Ricardo Durán

President and Founder


John Santafe

General Manager


Yanny Rincón

Commercial Manager


Gustavo Parra

Financial and Administrative Manager


Alexandra Martínez

Human Resources Manager


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OUR HEADQUARTERS

MEDELLÍN

Calle 10sur # 51a – 55

CALI

Cra 2 # 24 - 116

PEREIRA

Av. 30 de agosto # 40 - 09

OUR VALUES

TO GENERATE CARE AND HUMAN SENSE

Faith

We believe and trust in our inner strength, supported by a superior being.

Honesty

We transmit transparency and sincerity. We speak with the truth.

Humility

We recognize our mistakes. We serve others before ourselves.

Respect

We accept with love the ideas and beliefs of others..

Efficiency

We are continuously improving our processes and services, maximizing resources.

OUR MOMENTS



We promote our organizational culture by contributing to happiness in the workplace and caring for human beings.