5 Sep 2023
Customer life cycle: learn how to optimize it
Recognize what is the customer life cycle, the stages, strategies and how it is linked to the customer service.
5 Sep 2023
Automation software to streamline processes
Automation software can streamline customer service to increase customer satisfaction. Learn 3 ways to apply it in your company.
5 Sep 2023
What are insights and what are their advantages
If you understand what are insights, you’ll be able to take advantage in your company. These are their characteristics and advantages.
5 Sep 2023
¿What is TIER?
The TIER concept is related to the level of reliability and security of a datacenter, it is related to 4 defined certification levels.
5 Sep 2023
The importance of process automation
Una empresa que tiene muchas tareas manuales en todas las áreas, que se le dificulta el avance de proyectos internos cuando deben interactuar entre diferentes equipos, no tiene identificados los responsables y puntos críticos del proceso.