Through continuous processes improvement supported by technological tools positioned in the market, Outsourcing,S.A. offers its customers the possibility of integrating and automating their business processes through the Oracle BPM Suite 12C solution.
To guarantee the correct automation of the processes in the Oracle BPM Suite 12C solution, it is necessary to execute the following methodology:
• Understand the processes: Once the identification of inputs and outputs is done, the roles and actors of the process are defined.
• Information gathering.
• Modeling of As-Is and To-Be processes under BPMN 2.0 notation.
• CANVAS model structuring: Alignment of automation with the organization's strategy. Here are the users that are owners of the processes are involved.
• User screen designs
• Technical document - Screens detail
Monitoring and control of KPIs
Process management forms.
Availability of automatic reports
Improvement in cycle times.
Mitigation of human error.
Flow of main and alternative processes