Services

Contact Center & BPO

Digital

Customer service and sales

• Inbound y Outbound
• Customer Acquisition
• Customer service and support
• Channel Management
• Care and Loyalty

Process Automation

•Robotic Process Automation: Karl-OS
• Self-channels: Mark-OS
• Chatbot: Anica
• Virtual Assistant
• Artificial intelligence

Document management

• Digitalization
• Document administration

Business Intelligent

• Tableau
• Data Analytics
• Customer Journey
• People Analytics
• Voice and data analytics

 

BPM

• Process Management

Digital Transformation

Center of Excellence

Tools